Sunday 11 March 2012

Be Friendly & Welcome your Guests..

WHAT DO GUESTS REALLY WANT?

Nothing less than the Red Carpet, anybody paying for Bed & breakfast wants and deserves to get the best service and service here is the key.

'Keyodhoo Guest house' in the Maldives - An obvious Welcome, over the top but great fun!


It maybe your home but great Customer Service is crucial.  Be welcoming and be friendly and be willing to answer any questions and be there if they need help for anything.

I have stayed in many places over the years and 50% of the battle is when you are greeted with a Smile and welcomed into your environment.  So So many places can't even provide this most basic of services.

Your rooms have to be nice of course in your own style but make sure they are clean, cleanliness is vitally important and is a must if you are receiving paying guests.

The Breakfast must be wholesome and plentiful, not just an egg, sausage and beans on a plate - give them what they pay for - you would expect it and so do your guests.

Be Friendly & Harmonious!

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